6 ways technology is changing the way we communicate
technology has radically changed the way we communicate with each other. In just a few years, we’ve gone from sending handwritten letters to communicating instantly with anyone in the world via text, email, and social media. Here are six ways technology continues to transform the way we communicate.
technology has radically changed the way we communicate with each other. In just a few years, we’ve gone from sending handwritten letters to communicating instantly with anyone in the world via text, email, and social media. Here are six ways technology continues to transform the way we communicate.
communicated more frequently, but at shorter intervals
Thanks to the popularity of messaging apps like WhatsApp, Facebook Messenger and iMessage, we are now used to being in touch with whoever we want at any time of the day. And because we can contact someone instantly, we tend to communicate at shorter intervals than when we send an email or a letter.
This change is more evident in the way young people communicate; They are much more likely to send a short text message than write long sentences or phrases.
AI-powered robots and assistants will become our new best friends
As AI gains a better understanding of human communication, more and more AI-powered chatbots and assistants are popping up on the market.
Today, we can talk to our bank’s chatbot about our bank balance, ask Alexa for the weather forecast, or talk to a retailer on an AI-powered website. And as AI understands human communication better, these types of interactions will become more common.
NBN and fixed Wi-Fi help us stay connected
In today’s always-on world, staying connected is more important than ever. Whether someone is working from home or staying in touch with family and friends abroad, NBN and fixed wireless internet from providers like Swoop help them stay connected when it matters most. With blazing-fast speeds and ultra-reliable connections, people can do more of what they love without worrying about dropped connections.
Visual elements are becoming increasingly important in our communication
With the growth of visual social media platforms like Snapchat and Instagram, it is clear that people are now interested in consuming information that is presented in a visually appealing way. And as we continue to consume more and more visual content online, businesses need to adapt their communications accordingly, incorporating more visual content into marketing collateral, website content, and more.
We’re becoming more open to communicating with strangers (at least online)
The evolution of social media has made it easier than ever to connect with people around the world who share similar interests. And as online communication becomes more mainstream, we’re less and less hesitant to connect with other people online (even if we’ve never met them in person).
We expect faster replies to our messages
Because instant messaging apps are so popular these days, we’ve become accustomed to receiving near-instant replies to our messages (within seconds or minutes).But when it comes to other forms of communication like emails and even phone calls, our expectations haven’t changed much; We always expect a relatively quick response, although a call back may take hours or even days.
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In summary, technology is radically changing the way we communicate with each other. We’re used to being able to communicate instantly with anyone in the world, but with that convenience comes longer attention spans and higher expectations for quick responses.
As companies try to keep up with these changes, they need to pay more attention not only to what consumers are saying, but also how they are saying it. After all, it’s not just what we say that matters, but how we say it.
